Couldn’t ask for a better experience!!!
Being first time home buyers we didn’t know where to begin. It was all very confusing and intimidating, to say the least. We were referred to Joel by a friend of ours who had also been working with him at the time. We communicated by phone and email before meeting in person and discussed the basics which allowed him to have planning figures set up for us upon meeting (super neat and very easy to understand!) Initially we planned on “interviewing” a few loan officers and possibly banks but after meeting with Joel we decided we didn’t want to look any further. He thoroughly educated us on everything we needed to know and set expectations on the process. Not once did we ever have an unanswered question! We worked together for a little over 4 months (due to the market availability) and even during the periods of time where we weren’t “looking” he would still check in on us. Communication was never a problem, all emails and phone calls were always returned within minutes. . During times of discouragement he would give us a pep talk, and during times of frustration he would give us a assurance. Joel assisted us with obtaining a grant (we are very grateful for this) and ensured everything went smoothly (on our side any way – I’m sure the back end was chaotic) when it came to closing. Because of Joel, I’m able to write this review in MY OWN HOME!!! I’m extremely grateful to have worked with such an awesome loan officer, unfortunately not everyone can say the same. Thank you Joel for making our first home buying experience a wonderful one!!! – via Zillow